• Admin

Client Liaison Officer


We are assisting our well established Client in Pietermaritzburg with an exciting opportunity for a Client Liaison Officer.

Duties & Responsibilities:

· Complete administration process of the SRM Department

· Dealing with clients external

· Receiving calls for breakdown and call out

· Creating job sheets for all calls received

· Creating job sheets from previous day standby book

· Customer follow ups

· Dealing with technicians

· Dispatching technicians

· Attending to technicians queries

· Checking timesheets from technicians

· Update and maintain the Blue box system

· Monitoring progress of the jobs done

· Outstanding jobs / jobs not complete follow up

· Follow up on spares buyer

· Technicians requisitions as per work instruction orders

· Credit requisitions

· Sign off requisitions / credits note

· Open job numbers for breakdowns

· Attending work required during breakdown

· Additional work carried out while on site

· Send job numbers via core talk system

· Organizing S&T allowance for technicians

· Organizing accommodation if technicians will be away

· Update excel spreadsheet work in progress report

· Update the comebacks schedule

· Organizing swopping of vans with SRM Manager

· Administer all service contracts files, new files and update files

· Update service schedule and renewal dates

· Keep filing up to date and accurate

· Assist the SRM manager as required

· Any other duties as required

Desired experience & Personal Attributes:

· A minimum of 2 to 3 year previous administration experience

· Work well with people

· Professional telephone etiquette skills

· Goal driven

· Motivated

· Attention to detail

· Analytical thinker

Package and Remuneration:

To be discussed in the interview and will be dependent on experience and skills


Please apply if you meet all of the above requirements.

Email a copy of your updated CV to

For further details regarding this position you can contact 084 417 7774

Due to high volume responses only candidates that meet the required criteria will be contacted

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Contact: 033 3441089 / 084 417 7774