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Client Liaison Officer



Description:


We are assisting our well established Client in Pietermaritzburg with an exciting opportunity for a Client Liaison Officer.


Duties & Responsibilities:


· Complete administration process of the SRM Department

· Dealing with clients external

· Receiving calls for breakdown and call out

· Creating job sheets for all calls received

· Creating job sheets from previous day standby book

· Customer follow ups

· Dealing with technicians

· Dispatching technicians

· Attending to technicians queries

· Checking timesheets from technicians

· Update and maintain the Blue box system

· Monitoring progress of the jobs done

· Outstanding jobs / jobs not complete follow up

· Follow up on spares buyer

· Technicians requisitions as per work instruction orders

· Credit requisitions

· Sign off requisitions / credits note

· Open job numbers for breakdowns

· Attending work required during breakdown

· Additional work carried out while on site

· Send job numbers via core talk system

· Organizing S&T allowance for technicians

· Organizing accommodation if technicians will be away

· Update excel spreadsheet work in progress report

· Update the comebacks schedule

· Organizing swopping of vans with SRM Manager

· Administer all service contracts files, new files and update files

· Update service schedule and renewal dates

· Keep filing up to date and accurate

· Assist the SRM manager as required

· Any other duties as required


Desired experience & Personal Attributes:


· A minimum of 2 to 3 year previous administration experience

· Work well with people

· Professional telephone etiquette skills

· Goal driven

· Motivated

· Attention to detail

· Analytical thinker


Package and Remuneration:

To be discussed in the interview and will be dependent on experience and skills


Interested?

Please apply if you meet all of the above requirements.

Email a copy of your updated CV to info@mrecruitment.co.za

For further details regarding this position you can contact 084 417 7774


Due to high volume responses only candidates that meet the required criteria will be contacted





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Contact: 033 3441089 / 084 417 7774